Infosys- Hiring 2023 Process Executive
Infosys- Hiring 2023 Process Executive
Responsibilities
Excellent communication skills to attend/resolve client issues on calls/chat/mail.
Communication scale - CEFR :: B1, C1, C2
Open to work in 24*7 and work from office environment
Analytical problem solvers who will understand issues and to resolve customer issues
Problem solving skills and quick thinking to own & resolve customers’ issues independently, thoroughly & efficiently
Being proactive and show the utmost respect for customer’s time
Good time management, ensuring all contacts with customers add value
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Preferred Skills:
Customer Service->VOICE-CapOne
Educational Requirements
Graduate
Service Line
BPO Service Line
